Senior Cashier & Customer Service Representative Full Time

Position Overview

Lead frontline retail operations with precision, ensuring exceptional customer experiences while maintaining accurate financial transactions and mentoring junior team members.

Key Responsibilities

Financial Operations

• Process 200+ daily transactions (cash/credit/digital payments)
• Reconcile tills with 100% accuracy (opening/closing)
• Manage cash deposits following security protocols

Customer Service Excellence

• Resolve billing inquiries within 3-minute average
• Implement “5-Star Greeting” standards
• Handle VIP customer requests

Team Leadership

• Train 3-5 junior cashiers monthly
• Conduct spot checks on transaction accuracy
• Model professional service behaviors

Store Operations

• Maintain fully stocked checkout zones
• Assist with inventory management
• Implement visual merchandising standards

Technical Skills

✔ POS systems expertise
✔ Advanced cash handling
✔ Basic accounting knowledge

Candidate Profile

• Languages: English + Arabic preferred
• Skills:

• Mental math proficiency
• Conflict resolution
• Multitasking in fast-paced environments

Why Join?

• Competitive salary + sales incentives
• Career growth opportunities
• Dynamic retail environment

“Where precision meets customer care.”

Note: Must pass financial integrity screening. Immediate hiring for qualified candidates.

[Company Name] is an equal opportunity employer.