Sales Data Analyst Part Time NEW

Job Overview:

The Sales Support Analyst is an entry-level role responsible for supporting a range of sales-related activities including data analysis, proposal creation, sales surveillance, and administrative assistance. This position plays a vital role in supporting the Consumer Sales team by ensuring accuracy, compliance, and operational efficiency across sales functions.

Key Responsibilities:

• Analyze sales outcomes and identify opportunities for improvement
• Conduct sales support tasks, including data management, reporting, and business monitoring
• Perform field activities such as mystery shopping and on-site monitoring (including weekends and after-hours)
• Work with outsourced vendors and oversee vendor governance, transitions, and KPI tracking
• Support in developing and updating internal documentation and sales controls
• Ensure sales surveillance and risk assessment activities are executed according to internal guidelines
• Manage vendor payments, hiring support, and participate in ad-hoc projects
• Execute periodic testing, self-assessments, and issue resolution planning (ICAPs)
• Create regular reports and presentations for senior management
• Track trends and exceptions in compliance and business operations
• Assist with regulatory adherence and maintain Citi’s high standard of operational integrity
• Adapt to evolving business needs and support cross-functional initiatives

Qualifications & Skills Required:

• Bachelor’s degree; preferably in Business, Finance, or related field
• Prior experience in banking, preferably in Sales Admin, Quality, or Controls roles
• Strong data analysis and Excel skills
• Experience in sales surveillance or quality assurance activities
• Willingness to travel locally for field-based monitoring
• Understanding of UAE labor law and vendor management practices
• Knowledge of regulatory standards in the financial services industry
• Excellent organizational and problem-solving skills
• Strong interpersonal and communication skills with the ability to interact with senior stakeholders
• Ability to handle multiple initiatives in a fast-paced environment
• Strong decision-making based on analytical insights and critical thinking

Why Join Citi Dubai?

• Hybrid work model: up to 2 days/week remote work
• Competitive base salary (annually reviewed)
• Comprehensive benefits to support health, wellness, and financial security
• Inclusive culture that values diversity and fosters professional development
• Global exposure and opportunities to grow across regions and functions

Citi is an equal opportunity employer. We are committed to providing reasonable accommodations to applicants with disabilities and fostering a respectful, inclusive workplace for all.