Hotel Jobs in Dubai​

Private Service Specialist Full Time

Position Summary:

At St. Regis, we continue to redefine modern luxury through service. A hallmark of our heritage, the Butler program is at the heart and soul of luxury. It is high-touch, personalized, creative, and original. The Butler team serves as the face of this iconic service, providing bespoke experiences and services that fulfill all guest needs during pre-arrival, check-in, throughout the stay, and upon departure. The Butler is responsible for coordinating with other departments to ensure a seamless guest experience.

Butlers build strong rapport with guests, proactively anticipate needs, and act upon them to create unforgettable stays. Your success in this role is deeply rooted in your passion for service, uncompromising standards, and impeccable interpersonal skills.

Key Responsibilities:

  • Guest Experience: Provide bespoke experiences and services to guests, anticipating and fulfilling their needs throughout their stay.

  • Collaboration: Work in partnership with other departments to ensure a seamless guest experience, coordinating the efforts of Butler Valets and other supporting teams.

  • Proactive Service: Be proactive in anticipating guest needs and acting upon them to deliver an exceptional luxury experience.

  • Safety & Compliance: Ensure a safe workplace by following company policies and procedures and upholding quality standards.

  • Professionalism: Maintain professional appearance and communication at all times, ensuring your uniform and conduct reflect the standards of St. Regis.

  • Physical Requirements: Stand, sit, or walk for extended periods, and take a hands-on approach to tasks that may include lifting, carrying, pushing, pulling, or placing objects weighing up to 50 pounds without assistance.

Preferred Qualifications:

  • Education: High school diploma or GED equivalent.

  • Supervisory Experience: No supervisory experience required.

  • License or Certification: None required.

Required Qualifications:

  • Related Work Experience: At least 6 months of related work experience.

About St. Regis:

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at luxury hotels and resorts across the globe. From the debut of The St. Regis New York by John Jacob Astor IV, the brand has remained dedicated to an uncompromising level of bespoke service. At St. Regis, our Butlers exemplify this legacy, combining classic sophistication with modern sensibility to deliver our signature Butler Service.

Why Join Us:

  • Global Team: Join a portfolio of brands with Marriott International and become part of an amazing global team.

  • Purpose-Driven: Be where you can do your best work and belong to a company that values inclusivity and diversity.

  • Exquisite Experience: Contribute to delivering the luxury experiences St. Regis is known for and develop in your career.

If you have a passion for luxury service, attention to detail, and creating unforgettable guest experiences, we encourage you to apply and explore the world of St. Regis.