HMH Hotel Group – Guest Experience Executive Full Time NEW

Job Description

HMH Hotel Group Dubai apni hospitality operations ko strengthen karne ke liye Guest Experience Executive ki hiring kar raha hai. Yeh role un individuals ke liye design kiya gaya hai jo hotel industry mein professional service delivery, guest interaction aur customer satisfaction ko priority dete hain. Is position ka main focus guests ko ek comfortable, welcoming aur memorable stay experience provide karna hai, chahe wo short stay ho ya long-term visit.

Job Type: Part-Time (Weekend) OR Full-Time

Guest Experience Executive front desk aur guest-facing operations ka important hissa hota hai. Candidate ka role sirf routine check-in aur check-out tak limited nahi hoga, balkay guests ke har touchpoint par unki expectations ko samajhna aur exceed karna bhi shamil hoga. Is position mein kaam karne wala person guests ke questions ka jawab dega, unki requests ko timely handle karega, aur kisi bhi issue ko professional aur calm manner mein resolve karega.

Is role mein teamwork bohat important hai. Candidate ko housekeeping, concierge, security aur food & beverage departments ke sath close coordination mein kaam karna hoga taake guest requests smoothly fulfill ho saken. Saath hi, front desk area ki organization, cleanliness aur professional appearance ko maintain karna bhi job ka hissa hai. Guest feedback ko samajhna aur usay service improvement ke liye use karna bhi is role ki responsibility hai.

HMH Hotel Group yeh position un candidates ke liye offer kar raha hai jo hospitality industry mein growth chahte hain. Chahe aap weekend part-time role ke liye available hon ya full-time career opportunity dhoond rahe hon, yeh job aap ko practical hotel experience, professional environment aur long-term development ka moka deti hai. Company ka focus quality service, professional conduct aur guest satisfaction par hai, is liye candidates se bhi positive attitude aur service-oriented mindset expect kiya jata hai.

Work Schedule

• Part-Time (Weekend): Friday, Saturday & Sunday
• Full-Time: 6 days per week (rotational shifts)

Job Requirements

• High school education (hospitality experience preferred)
• Basic English communication skills
• Customer-focused aur polite personality
• Professional appearance aur teamwork skills
• Shift aur weekend duties ke liye flexibility