HiGuests Hotel Operations Executive Full Time

Job Description

A reputable hospitality company in Dubai is seeking a professional and service-oriented Hotel Operations Executive to support daily hotel operations and deliver excellent guest service. This role is ideal for candidates with hospitality experience who are committed to maintaining high standards of service, cleanliness, and operational efficiency.

As a Hotel Operations Executive, you will play an important role in ensuring the smooth functioning of day-to-day hotel activities. You will welcome guests, assist with front desk operations, and ensure all services are provided in a timely and professional manner. Since this role involves regular interaction with guests, clear communication skills and a polite attitude are essential.

You will work closely with housekeeping and maintenance teams to ensure guest rooms are cleaned, prepared, and maintained according to company standards. Regular inspections of rooms and public areas will be conducted to ensure cleanliness, safety, and quality are consistently maintained. You will also identify, report, and follow up on any operational or maintenance issues to ensure quick resolution.

In addition, you will be responsible for updating booking information, maintaining basic operational records, and assisting with daily reports. Strict adherence to company policies, safety guidelines, and service procedures is required at all times. The ability to multitask, manage time effectively, and work calmly under pressure is essential for success in this position.

Key Skills & Requirements

• Previous experience in hotel operations, guest services, or hospitality
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• Good organizational and problem-solving abilities
• Basic computer knowledge
• Comfortable with rotating duty schedules, including weekends and official holidays

Employee Benefits

• Competitive salary package
• Accommodation or accommodation allowance
• Transportation or transport allowance
• Medical insurance as per UAE labor law
• Paid annual leave and public holidays
• Career growth and training opportunities
• Professional and supportive work environment

This position offers an excellent opportunity for individuals who want to build a stable and long-term career in the hospitality industry. If you are responsible, guest-focused, and committed to delivering quality service, this role provides a strong foundation for professional growth in Dubai.