As a Food & Beverage Supervisor, your primary responsibility is to ensure that staff works cohesively to deliver exceptional service, meeting the needs and expectations of guests. You will supervise daily operations, maintain the cleanliness and organization of the dining area, and manage inventory and supplies to ensure an excellent guest experience.
Ensure staff works together as a team to provide excellent service.
Inspect grooming and attire of staff, correcting any deficiencies.
Complete opening and closing duties, including setting up necessary supplies, cleaning equipment and areas, and locking doors.
Inspect storage areas for cleanliness and organization, and ensure the use of FIFO (First In, First Out).
Conduct scheduled inventories and requisition necessary supplies.
Monitor dining room seating, safety, and guest well-being.
Complete work orders for maintenance repairs and ensure timely execution.
Assist management in hiring, training, scheduling, evaluating, counseling, and motivating staff.
Act as a role model and provide support in the Guarantee of Fair Treatment/Open Door Policy process.
Follow company safety and security policies; report accidents, injuries, and unsafe conditions to management.
Maintain a clean and professional appearance at all times.
Anticipate and address guest service needs, assist individuals with disabilities, and express genuine appreciation to guests.
Develop and maintain positive relationships with team members to reach common goals.
Ensure adherence to quality standards and recommend improvements for efficiency, safety, and cost-saving measures.
Perform physical tasks such as lifting, carrying, and moving objects weighing up to 50 pounds.
Education: High school diploma or GED equivalent.
Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License/Certification: None required.
Why Work at The Ritz-Carlton?
As part of Marriott International, The Ritz-Carlton is a global leader in luxury hospitality.
You will have the opportunity to work in a dynamic environment that fosters creativity, service excellence, and personal development.
We are committed to providing a diverse and inclusive workforce and offer various career growth opportunities.
If you are passionate about hospitality and are committed to delivering exceptional service, we invite you to apply and be part of The Ritz-Carlton’s world-renowned service culture.
Join us at The Ritz-Carlton and become a part of a team that sets the standard for luxury hospitality worldwide.
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