Position Summary:
At Le Méridien, our focus is on creating memorable and unique experiences for our guests. We want more than just putting food on the table; we aim to deliver an unforgettable dining experience. Our Guest Service Experts play a vital role in making this happen by taking the initiative and offering a range of services, from setting tables and communicating with the kitchen to serving guests and maintaining clean work areas. They help ensure that each guest interaction is part of the overall experience.
This role requires being on your feet, managing the menu, interacting with guests, and maintaining a professional standard in all aspects. Guest Service Experts must be able to move, lift, carry, and perform other tasks related to food service while following company policies and procedures. This position is hands-on, requiring physical stamina and a proactive attitude.
Key Responsibilities:
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Service Delivery: Assist guests by taking orders, serving food and beverages, and ensuring overall satisfaction.
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Communication: Work closely with the kitchen team to ensure timely and accurate order delivery.
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Work Area Maintenance: Keep the work areas clean, organized, and safe, including setting tables, cleaning, and stocking supplies.
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Guest Interaction: Engage with guests in a friendly, welcoming manner, making their experience memorable.
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Physical Tasks: Move, lift, carry, and place objects weighing up to 50 pounds, ensuring the workspace is safe and well-maintained.
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Uniform & Appearance: Maintain professional standards for uniform and appearance, contributing to a positive guest experience.
Preferred Qualifications:
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Education: High school diploma or G.E.D. equivalent.
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Experience: Less than 1 year of related work experience in a customer service role.
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Supervisory Experience: No supervisory experience required.
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Licenses or Certifications: None required.
About Le Méridien:
Le Méridien celebrates the spirit of glamorous travel, inspired by European sophistication and the art of savoring the good life. Our guests are cosmopolitan travelers who value cultural connection and the moments of pause that make a destination memorable. We are dedicated to providing authentic, chic, and unforgettable service while curating experiences that enrich our guests’ lives.
Joining Le Méridien means becoming part of a global team with Marriott International, a company that celebrates diversity and inclusion. Here, you’ll have the opportunity to grow, be your best self, and work in a dynamic environment where you can connect with people who share your values.
Why Work With Us?
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Diversity & Inclusion: Marriott International is committed to non-discrimination and upholding an inclusive culture where everyone belongs.
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Career Growth: At Le Méridien, we value curiosity and creativity, offering opportunities to develop and thrive in the hospitality industry.
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A Memorable Experience: Join a team that values connection, creativity, and providing authentic experiences to every guest.
Ready to embark on a journey of memorable experiences with Le Méridien? Apply now to become part of our dynamic team!
