Administrative Assistant Full Time

Position Summary:

The Administrative Assistant will act as the primary point of contact for clients and assist them via phone and email with inquiries, requests, and support. This role involves managing records, reservations, and responding to guest inquiries through various communication methods. The assistant will also handle office equipment, prepare documents, and assist with general office tasks, ensuring an organized and efficient environment.

Key Responsibilities:

• Client Communication: Serve as the main point of contact for clients, answering phone calls and emails to address any questions or requests.

• Data Management: Use computers to enter and retrieve information from databases, updating records and files as necessary.

• Document Preparation: Prepare various documents such as letters, memos, spreadsheets, and presentations using word processing, database, or presentation software.

• Information Transmission: Transmit documents and information through computers, fax, or mail, ensuring accuracy and proofreading documents.

• Guest Service: Welcome and acknowledge all guests in accordance with company standards. Anticipate and address guests’ needs and provide assistance to those with disabilities.

• Professional Conduct: Ensure personal appearance is professional and in line with company standards. Maintain confidentiality of proprietary information.

• Teamwork and Collaboration: Develop positive relationships with other employees and departments, supporting team goals and responding to concerns appropriately.

• Safety and Security: Report accidents, injuries, and unsafe work conditions to management.

• Physical Tasks: Move, lift, carry, push, pull, and place objects up to 10 pounds.

• Other Duties: Perform any other reasonable tasks as assigned by supervisors.

Qualifications:

• Skills: Proficiency with standard office software (Microsoft Word, Excel, etc.). Strong communication skills, both written and verbal.

• Interpersonal: Good communication skills to engage with guests and team members professionally.

• Professionalism: Maintain a clean and professional appearance at all times.

• Attention to Detail: Proofreading and accuracy in document preparation.

• Customer Service: Demonstrated ability to provide excellent customer service and meet guest needs.

About Delta Hotels by Marriott:

Delta Hotels provides a streamlined travel experience tailored for the needs of modern, frequent travelers. Their approach focuses on delivering the essentials while eliminating unnecessary elements. As part of the Marriott International family, Delta Hotels is expanding rapidly and offers opportunities for employees to grow in a dynamic global environment.

Equal Opportunity Employer:

Marriott International is committed to hiring a diverse workforce and maintaining an inclusive, people-first culture. The company is dedicated to non-discrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.